For an explanation of financial terms view the Glossary
How do I apply?
How long will it take?
Won't it involve a lot of paperwork?
What happens after I apply?
Is the application confidential?
Will you charge me a fee?
Will I have to pay any fees upfront?
How long will it be before I receive my cheque?
What if my circumstances change - or if I have other questions?
Why would I want a secured homeowner loan?
What can I use the loan for?
Are there any restrictions on how I can spend the money?
What if I want to borrow more in the future?
Can I settle my loan or mortgage early?
I'm self-employed, can you help?
I have mortgage arrears, can you help?
What will my monthly payment be?
Over what period of time can I spread my loan?
Are interest only loans and mortgages available?
Are discounted rates available?
How do I apply?
Complete the brief form, or call us on 0800 093 3570. There is no credit search at this stage so you don't need to worry about multiple searches affecting your credit score, we will only progress your enquiry to a credit search when you authorise us to do so. Tell us honestly about your circumstances and we'll get a quote for you first time.
How long will it take?
Loans that will be used wholly or predominantly for personal use are regulated under the Consumer Credit Act which means that they will be subject to a consideration period. You will be given 7 days to look over the loan agreement and any other relevant documents so that you can consider them carefully.Once this 7 day consideration period is over you will be sent your loan agreement to sign, and you will be given a further 7 days to consider your agreement before we contact you again.
Won't it involve a lot of paperwork?
The paperwork involved is a lot less than for a remortgage - we do need you to prove your identity and address, and to sign a loan agreement and mortgage deed, but other than that the paperwork is usually minimal. Each case is different, so we will talk you through all the documents, and we are always available for any questions you have.
What happens after I apply?
We will immediately assess your individual requirements and match them a loan to suit your situation. We will give you a verbal quote, where possible, during your first conversation with us. We aim to get an approval in principle within 24 hours of your application. You will be kept informed of progress at all stages. Our professional underwriters will then guide you through the loan process; clearing all the obstacles and delivering the cash you need in the shortest possible time. There are no interviews and no salesmen will visit. Remember the application process is free and you are under no obligation.
Is the application confidential?
Absolutely! Your loan application is treated in the strictest confidence. We will not contact your employers, bank or any other third party without your prior permission.
Will you charge me a fee?
Upon completion of your loan or mortgage we apply a fee of up to 15% of the loan value, dependant upon your circumstances. No loan - No fee is payable.
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Will I have to pay any fees upfront?
No, never. We pay for any upfront costs such as valuations or mortgage information and this is taken into account when we calculate our fee upon completion of the loan.
How long will it be before I receive my cheque?
Loans that will be used wholly or predominantly for personal use are regulated under the Consumer Credit Act which means that they will be subject to a consideration period. You will be given 7 days to look over the loan agreement and any other relevant documents so that you can consider them carefully.
Once this 7 day consideration period is over you will be sent your loan agreement to sign, and you will be given a further 7 days to consider your agreement before we contact you again. Depending on how quickly you can return all of the required information you could have a cheque within 28days of your initial enquiry.
What if my circumstances change - or if I have other questions?
You can speak to our friendly staff whenever necessary and they will answer any questions you may have.
Why would I want a secured homeowner loan?
A secured homeowner loan is secured on your property, so you may be worried about the risk involved. As simple as it sounds, you can't lose your home if you keep up the repayments. We will provide you with all the information you need so you can consider it if you can afford the repayments and often we can reduce your monthly outgoings when compared to your current credit and loan payments.With a secured homeowner loan, lenders are able to offer larger sums (depending on the value of your property). Secured homeowner loans can also be repaid over a longer term than unsecured loans, which can make the loan more affordable.
What can I use the loan for?
Almost anything. Some lenders do restrict what you can use the money for (for example, timeshares or business purposes), or might insist that some of your existing credit is paid off so you can afford the payments - just tell us what you want the loan for and help to find a loan to suit you.One of the commonest uses for a secured homeowner loan is to consolidate existing credit, especially expensive credit cards, for people who are struggling with their payments. Paying only the minimum credit card payment will mean you will take many years to pay them off, and pay hundreds, or even thousands, of pounds in interest charges and there is no pre-determined term to a credit card.
Are there any restrictions on how I can spend the money?
No, you can usually use the money for almost any purpose. Perhaps you want to use your loan for debt consolidation to pay off your credit cards, store cards and other loans leaving you with just one manageable monthly payment. Alternatively you may wish to carry out home improvements, purchase a car, or perhaps take a holiday! Wherever possible the money is yours to spend as you wish.
What if I want to borrow more in the future?
Simply telephone our office and we will be happy to supply you with a quotation for a further advance.
Can I settle my loan or mortgage early?
You can do this at any time and will receive a rebate against future charges in accordance with the current Consumer Credit Act Regulations. Certain loans and mortgages early settlement figures will be calculated on the actual amount outstanding with a set number of months interest or payments added, other lenders may base it on a percentage of the balance outstanding or the original loan amount, these will be detailed in the information/agreements you receive.
I'm self-employed, can you help?
Just tell us exactly what your circumstances are and we'll look to find a self-employed loan for you.
I have mortgage arrears, can you help?
We can arrange loans for almost every type of credit history, dependant on the circumstances surrounding the arrears and what has been done to resolve them we may be able to help.
What will my monthly payment be?
That will depend on how much you want to borrow, and how long you want to repay it over. You should only borrow what you can afford and we can help you work that out.
Over what period of time can I spread my loan?
From short term secured loans to longer term finance, we offer a variety of options to suit your lifestyle typically up to 25 years.
Are interest only loans and mortgages available?
Yes, subject to acceptance on the interest only plans provided by the lender and your circumstances. The amount borrowed will need to be paid at the end of the term.
Are discounted rates available?
Yes, subject to acceptance on the discounted rate plans provided by the lender and your circumstances.
